Pengaruh Beban Kerja, Stres Kerja dan Work Life Balance Terhadap Kinerja Pegawai pada Biro Kesejahteraan Rakyat Sekretariat Daerah Provinsi Sulawesi Tenggara

Abstract

This study aims to analyse the influence of workload, work-related stress and work-life balance on employee performance at the Public Welfare Bureau of the Regional Secretariat of Southeast Sulawesi Province. The study employs a quantitative approach with an explanatory research design. The study population comprises all civil servants at the agency, totalling 45 individuals, with a census sampling technique used. Data were collected via a questionnaire and analysed using multiple linear regression. The results indicate that workload, work-related stress, and work-life balance simultaneously have a significant effect on employee performance. Partially, workload and work-related stress have a negative and significant effect on performance, suggesting that increased workload and work-related pressure tend to reduce employee performance. Conversely, work-life balance has a positive and significant effect on performance, suggesting that a balance between work demands and personal life plays a crucial role in enhancing employee performance. These findings underscore the importance of workload management, stress control, and the implementation of policies supporting work-life balance to improve employee performance within the government bureaucracy.